Categories of data collected
To maintain a high-performing technological infrastructure and provide you with tailored services, we process various categories of information:
Identity and Contact Data When creating your profile or during correspondence with our support team, we collect basic information. This generally includes your full name, email address, and phone number.
Verification and Compliance Data In situations where our security protocols or fraud prevention measures require it, we may request official identification documents to confirm the authenticity of your account, in accordance with our risk management standards.
Technical Information and Device Identifiers Our servers automatically record technical metadata when you access xTradeClaude 9.1. This includes your IP address, browser characteristics, your device's operating system, and your login logs. This data is crucial for ensuring secure access and monitoring the integrity of our network.
Usage Analytics and Activity Metadata We study how users interact with our dashboards and market tools. The analysis of this metadata is solely aimed at optimizing our algorithms and the overall user experience. This data collection does not imply in any way that we ensure the custody of your financial assets.
Transactional Data If you decide to subscribe to paid features, we will process the necessary billing information. We generally use secure third-party payment processors to manage these sensitive financial flows.
Legal Grounds for Processing
We rely on recognized legal bases to process your data appropriately. These include the necessity to fulfill our contractual obligations (e.g., providing you with platform access), our legitimate interests in protecting the infrastructure against cyber threats, compliance with our legal obligations at Canada, as well as your explicit consent for specific purposes.
Operational Use of Your Data
xTradeClaude 9.1 uses your information for strictly operational purposes. This includes user onboarding, account management, secure authentication, providing responsive technical support, and detecting suspicious activities. Analytical data is used for the continuous improvement of our services. Any commercial communication is based on a prior opt-in system, and you retain the freedom to modify your reception preferences (opt-out) at any time.
Data sharing and subcontractors
We enforce a strict policy against selling your personal data. Your information is shared only with carefully selected service providers who facilitate our operations. These partners include cloud service providers (hosting), customer support systems, analytics tools, and identity verification providers, where applicable.
Data retention and international transfers
We retain your data only for as long as necessary to provide our services or as required by applicable legal retention requirements. As our technical infrastructure relies on global networks, your data may be hosted and processed outside the Canada. In such cases, we implement general safeguards and contractual measures to ensure an adequate level of data protection.
Security measures
We deploy reasonable technical and organizational defensive measures, including standard encryption protocols and strict access controls, to protect your data from disclosure or alteration. However, as no digital environment is entirely infallible, we cannot provide absolute guarantees regarding the security of information transmitted over the Internet.
User rights
You have specific rights concerning your personal information. You can generally request access to the data we hold, demand correction of errors, request the deletion of your account, or object to certain processing (including data portability where applicable). To submit a request, please contact our support team. To prevent identity theft, a verification procedure will be required before processing your request.
Policy Updates
This policy may be revised periodically to reflect our new practices or regulatory changes. Significant modifications will be prominently indicated on our platform.
Last Updated: June 8, 2026